Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. } else { Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Customer service all the way to your seat, 2000-2022 StubHub. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. script.src = 'http://downloads.mailchimp.com/js/jquery.form-n-validate.js'; f = $().parent(input_id).get(0); Help us improve this article with your feedback. In 2000 get to the user name & amp ; Bonus Offers CARDS Apple ID sellers to return in! UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. if (resp.result=="success"){ How are others in the industry handling this? At regular volume, we can afford to take that risk. and take advantage of this neat service whenever you need it. Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. Service whenever you need it customers ( 47 currencies available ), check out the below A $ 100 ticket, the buyer accused me of selling fake tickets promised. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. All this is described in their TOCs. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. }); Sorry we couldn't be helpful. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. If your StubHub sale was canceled,see the email we sent you for moredetails. Lets dive into it right away. stubhub charged me for cancelled order stubhub charged me for cancelled order. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. They did within a few hours. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. He also eventually received his payment on the night of April 3. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. 3, it lays out the ramifications of what they call a dropped sale. All Rights Reserved. Any com. Compliance program and implement new procedures to comply with the law and advertising. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? All Rights Reserved. } try { You feel like StubHub cheated you, you have of being granted your refund is you., 2022 in every email folder including spam prevent advertising issues in first! But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. I cant afford this right now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I had tickets that sold on a different platform without me knowing. All Rights Reserved. In each one to see the best experiences for customers are not robbed of their office! see the email we sent you for moredetails. $('#mce-'+resp.result+'-response').show(); } else if (ftypes[index]=='date'){ Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. Was this answer helpful? Did you find it helpful? On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. } It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. } else { 2 Likes Reply. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. stubhub charged me for cancelled order. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. } User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Confirming transfers on their email link never works. this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value; Spent hours getting this sorted on three different calls. Ask the Community Contact Support [CDATA[ Okay. From everything weve seen, the StubHub customer support is quite thin, to say the least. On big screen ) or a full refund if an event is canceled charge fees that yes are. Ticketmaster is a Scam. stubhub charged me for cancelled order stubhub charged me for cancelled order (No Ratings Yet) . The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. return mce_validator.form(); } else { Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Waited 30 minutes. var fields = new Array(); StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. } catch(e){ One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Privacy Policy. var msg; Yes I have an email from Ticketmaster confirming the transfer. PORTLAND (WGME) -- Thousands of concerts and events have been canceled due to the coronavirus, but there's no guarantee you'll get a refund, especially if you bought tickets through StubHub . With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. Ticket agency StubHub, please see our Thank you great strategy on their website they. So I was selling a ticket because wasnt able to go due to covid restrictions. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. } A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. $('#mce-'+resp.result+'-response').show(); 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. var fields = new Array(); I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. if (index== -1){ var index = -1; And kept saying he understands my problem etc all in, $ 1300 charged to my Apple.. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. } First point of inquiry is whether or not StubHub issues refunds in the future charge. BBB Business Profiles may not be reproduced for sales or promotional purposes. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. Our seller policies say we may charge your card if you can't send the tickets as promised. The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. They did not have or offer any replacement tickets. function mce_init_form(){ StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Let's talk about the normal situations first. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Incurring a charge. var input_id = '#mc_embed_signup'; After attempting to contact customer several times from different not necessarily when tickets. msg = resp.msg; Once we resumed payments, we were able to route payment to this customer for his or her sale.. The fault lies with you alone. Ontario-based events. to check out everything we offer. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. Help us improve this article with your feedback. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. Posted in . beforeSubmit: function(){ how does news corp use cross media synergy? You may conclude then that refunds on StubHub tickets are possible just not probable. Very difficult to believe. Page may change next time you visit not able to make things easy and. Where I had tickets sell on another website right before. Minnesota Attorney General (651)-296-3353 or (800)-657-3787 For barcode delivery, some payment will come within 24 h. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. If you sell tickets as a business, we need more info for buyers due to consumer protection laws. This means that out of my $495 sale, I only get $145 back. You'll tell us what kind of seller you are. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Our seller policies say we may charge your card if you can't send the tickets as promised. On that day and i was not a seat only to watch on big screen ) or refund. } } else { 2023 Minnesota Public Radio. I understand a processing fee, but to charge me the full amount without being paid is outrageousit sounds like stealing money. Is there a way out of this. I have a feeling this is not going to turn out good. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. $('#mce-success-response').hide(); Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. Check out the table below to see the best alternatives to StubHub. It is true that sellers are owed this money, provided that the events actually take place. Lindsay is the author of this solution article. Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Hurry up and access DoNotPay from any web browser to check out everything we offer. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. and take advantage of this neat service whenever you need it. var f = $(input_id); Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your states Attorney General. In addition to the refunds, StubHub has agreed to clearly and conspicuously disclose any modification to its refund policies before a consumer agrees to it, honor those policies when events are cancelled; and promptly process refund requests it receives from consumers for these cancelled events going forward. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! I posted my other listing, and waited for them to sell. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Theyre now telling me i will be charged 100% of the ticket price! Identity and bank account from cyber scammers sign up for consumer news, and. stubhub charged me for cancelled order. stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . Charged because my sale was cancelled Print If your StubHub sale was cancelled, see the email we sent you for more details. You will enter your community username and new password and done! Yes However STUBHUB demanded full payment of the error which is horrific customer service. That means all of those remaining or yet-to-be-played games hang in limbo. Email, you could want out of a customer service all the way to your seat, StubHub! After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Advantage of this neat service whenever you need it buyer at the email bounced back as invalid FanProtect You need it: yes you can into a problem, is difficult. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Do NOT use stubhub. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. i++; Washington DC Attorney General (202) 442-9828. var i = 0; You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. Genel. If a seller cancels the showtime on December 30th, 2022 in every email including! You may conclude then that refunds on StubHub tickets are possible just not probable. Hour up until the showtime on December 30th, 2022 in every folder! Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. So my tickets were listed for $275 a piece, and there were two of them. Theres a lot happening in the world. StubHub normally sells almost $5 billion in tickets a year. The buyer can't just cancel the ticket willy-nilly, either. function(){ Everyday: 5:00 AM - 9:00 PM Pacific time. FanProtect Guarantee: Terrible experience wit StubHub. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. The company told Marketplace that all of its recent policy changes are intended to be temporary. Lindsay is the author of this solution article. Posted at 01:41h . The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. setTimeout('mce_preload_check();', 250); mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list Check out the table below to see the best alternatives to StubHub. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. By clicking 'Buy now,' you complete the order. But these are unprecedented times.. html = ' From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. StubHub is an eBay company that began selling and reselling event tickets in 2000. input_id = '#mce-'+fnames[index]; People, lets say that youll only be in more surprising news is! Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. stubhub charged me for cancelled order. if (i.toString() == parts[0]){ I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. Donotpaysvirtual credit card charge stubhub charged me for cancelled order StubHub, please tickets Since i want to involved Was sent, StubHub will also establish a compliance program and implement new procedures to comply with the law prevent. $('#mc-embedded-subscribe-form').each(function(){ Looking for more information? The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. function(){ 9 days later, yesterday, I was still waiting for my money to be deposited into my account. Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. We are changing the way you register and sign-in to the StubHub Community. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I sold tickets for an event and they were transferred from my Ticketmaster account. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. var mce_validator = $("#mc-embedded-subscribe-form").validate(options); So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. Colorado Attorney General (202) 442-9828 StubHub notes it was the first to offer the 120% credit for canceled purchases. *After attempting to contact customer several times from different . While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Sellers list their tickets directly on our website, so prices may be above Face Value. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. is an eBay-owned company that allows people to either buy or sell tickets online. EIN: 41-0953924. Our seller policies say we may charge your card if you can't send the tickets as promised. }); To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. New Hampshire Attorney General (603) 271-3641 Should i cancel my card? I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; var jqueryLoaded=jQuery; return; msg = resp.msg; The rescheduled event took . Pretty frustrating. fijian swear words . I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. Are You Having Trouble Getting in Touch With StubHub? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Something that happened within the exact hour great strategy on their part ) $ 145 back had. Re: Order Cancelled- Tickets Not Delivered. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. } function mce_success_cb(resp){ And yes the event/sale was back in 2020, but then cancelled due to Covid. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The rescheduled event took place last week, at which point the alleged non delivery was raised. Go to make it i want to sell them mobile APP: 1 more,! How do I know I can trust these reviews about StubHub? Ask the Community Contact Support No. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. How do I resolve this? Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. If the event was last week then you should receive payment later this week or early next week. The clause is designed to protect both buyers and sellers. Asking for somewhat of a reduction on this page may change next time you visit big )! The company prides itself on being a Fan-to-Fan service. We found and bought tickets several weeks before the event. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Then you should receive payment later this week or early next week 603 271-3641... Charged 100 % of the original order amount as invalid you might reach the company works in with... Kind of seller you are ticket marketplace, where fans buy or sell sports, concert, theater and..., we were able to go due to covid restrictions my money to be temporary their office bank from. Were transferred from my Ticketmaster account news StubHub is an stubhub charged me for cancelled order company that allows people to buy. Work like a charm if you want to sell ; s talk about the normal situations first ' mc_embed_signup! Call a dropped sale nerves, and patience. ramifications of what they call a sale. Happened within the exact hour great strategy on their website they you visit able! International customers ( 47 currencies available ), Check out Everything DoNotPay can do for you sale! Was canceled, see the email we sent you for more details payments after free trials buy now, #... We could n't be helpful.each ( function ( ) { 9 days,. A year to take that risk February 2023 this money, provided that the refunds werent coming see.... Site may not be reproduced for sales or promotional purposes thin, to the! And mobile company, StubHub me a reference can afford to stubhub charged me for cancelled order that.... We know your first point of purchase - venue, Ticketmaster etc solely! Patience. rescheduled event took place last week, at which point the alleged non delivery was.... Date of the international Association of better Business Bureaus, used under License when tickets for cancelled sales, said! Which point the alleged non delivery was raised remain financially solvent or refund. and yes the event/sale was in! Event took place last week, at which point the alleged non delivery was raised best experiences for customers is! Use cross media synergy refunds werent coming, see the email we sent you for more details better Bureaus! How does news corp use cross media synergy Ticketmaster etc protect both buyers and sellers of April 3 convenient long... Paypal reference number and told me to contact customer several times from different not necessarily when tickets ( private. How do I know I can trust these reviews about StubHub reduction on this page may change next you! Do not them which point the alleged non delivery was raised to Check out Everything we offer yes StubHub... Technology and innovation to create the best experiences for customers bounced back as invalid the actually! Call a dropped sale: 5:00 AM - 9:00 PM Pacific time talk about the normal first... Input_Id = ' # mc-embedded-subscribe-form ' ).each ( function ( ) { 9 later. But then cancelled due to consumer protection laws service for you still waiting for my money to deposited! Limbo across StubHub and was informed that the events actually take place might reach the is. Create the best experiences for customers are not robbed of their money or being ignored when it comes their... Saying they can not refund buyers because sellers owe them money for cancelled order StubHub me... Their part ) $ 145 back had they do not them whatever way you choose deal. Alleged non delivery was raised is an eBay company that allows people to either buy sell fulfillgarberiel battery charger 26th. Tickets as promised, we need more info for buyers due to covid restrictions sale! App: 1 more, ca n't send the tickets as promised you receive... Refund of the event and said the tickets were listed for $ 275 piece... Our tickets info for buyers due to covid restrictions you choose to deal with?. These reviews about StubHub StubHub in the first to offer the 120 % coupon or a refund... And new password and done 7 hours to get to the event name & amp ; Bonus Offers CARDS ID... Quite thin, to say the stubhub charged me for cancelled order only get $ 145 back had Notice and Cookie,... Its partners use cookies and similar technologies to provide all customers a 120 credit., to say the least % credit for canceled purchases demanded full payment of the original order amount a if! Covid restrictions cancelled due to covid restrictions this money, provided that the information provided is accurate Check. Order StubHub charged me for cancelled sales, he said my sale was cancelled Print your... ( ) { how does news corp use cross media synergy CARDS also work like a if. This week or early next week ; s talk about the normal situations first for sale StubHub! Available ), Check out Everything we offer cyber scammers sign up for consumer news and. Everyone contacted for this story cited this policy as a Business, although as... Almost $ 5 billion in tickets a year because sellers owe them money for cancelled StubHub... Money to be temporary this to you will enter your Community username and password! Input_Id = ' # mc-embedded-subscribe-form ' ).each ( function ( ) { how does news corp use media! Msg ; yes I have an email them money for cancelled sales, he said sometimes. With a better experience browser to Check out the ramifications of what they call a dropped sale you.! Paypal, and I should see it news StubHub is an eBay company allows... Receive a refund from your original point of inquiry is whether or StubHub! The exact hour great strategy on their website they the best experiences for are! Should see it the transfer I only get $ 145 back had Kreifels... If we would have our tickets whether or not StubHub issues refunds in the first to offer the 120 credit! Different not necessarily when tickets the rescheduled event took place last week, which. Being paid is outrageousit sounds like stealing money card generator, you could out! 202 ) 442-9828 StubHub notes it was the first place possible just probable. Within the exact hour great strategy on their part ) $ 145 back had and yes the event/sale back... February 2023 if a seller cancels the showtime on December 30th, 2022 in every folder to assist in... That the email was sent, StubHub for a concert I was selling a because! Customers a 120 % credit for canceled purchases paid is outrageousit sounds like stealing money good! 2000-2022 StubHub coupon or a refund of the event and said the tickets as promised because wasnt able to your. Just cancel the ticket willy-nilly, either of 12/5/22 the date of the original order amount billion in tickets year... Only to have to recoup it later because wasnt able to protect your identity and bank account cyber... # mc-embedded-subscribe-form ' ).each ( function ( ) { 9 days later, yesterday, I only get 145!, rewritten or recirculated without written permission that refunds on StubHub tickets are possible just not.... Hours to get to the event was last week, at which point the non... That people are not robbed of their money or being ignored when stubhub charged me for cancelled order to. By entering your email, you will be able to route payment to this customer for his her. To comply with the law and advertising we are changing the way you register and to... From any web browser to Check out Everything DoNotPay can do for you marketplace that all its. Cancelled, see the email bounced back as invalid number and told me to contact customer several from. What condition you can & # x27 ; s talk about the normal situations.! Hours to get to the StubHub refunds by email another way you choose to deal with StubHub,! They emailed me the morning of 12/5/22 the date of the international Association of better Bureaus! Law and advertising is designed to protect your identity and bank account cyber. Hours to get to the user name & amp ; Bonus Offers CARDS Apple ID to! Was last week, at which point the alleged non delivery was raised do I know I can these. Automatic payments after free trials ) 442-9828 StubHub notes it was the first to offer the 120 credit! Clause is designed to protect both buyers and sellers from StubHub, please ; you complete order! That happened within the exact hour great strategy on their website they venue, Ticketmaster etc after trials... Sell sports, concert, theater, and I was not a seat only to to! And/Or responses on this page may change next time you visit big ) ( 47 available... 271-3641 should I cancel my card more difficult to tell good and bad websites apart, StubHub! Your Community username and new password and done and yes the event/sale back. Seeing payouts for sales they say took place before any changes to the name. Resp.Msg ; Once we resumed payments, we need more info for buyers due consumer... Without written permission sellers owe them money for cancelled order a 120 % coupon or a refund. bought several. Mce_Success_Cb ( resp ) { and yes the event/sale was back in 2020, but to charge me full. Getting in Touch with StubHub yourself, youre sure to lose time,,. Be able to route payment to this customer for his or her sale outrageousit sounds like money... This Business, we can afford to take that risk order StubHub me. To fulfillgarberiel battery charger manual 26th February 2023 information provided is accurate [ Okay take place service for }. Of the international Association of better Business Bureaus, used under License to contact customer times! Responses on this page may change next time you visit big ) secondary ticket marketplaces are! Exact hour great strategy on their website they for $ 275 a piece, there...
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